Novel Gen1

Subprocessors

Last updated: 2026-06-12

DRAFT — pending legal review.

Mitbolas GmbH uses the following service providers to operate the platform. We keep this list short on purpose, and we update this page (and its "Last updated" date above) when it changes.

ProviderPurposeData involvedLocation
Amazon Web Services (AWS)Hosting, storage, database, queueing, transactional email (SES), and AI models via Amazon BedrockAll platform data; magic-link emailsEU (Frankfurt, eu-central-1); Bedrock models run on EU infrastructure via EU inference profiles
StripeSubscription payments and invoicingEmail, subscription and billing data; card details go to Stripe directly and never touch our systemsEU / USA
OpenAIAI text generationProject content and prompts during generation runsUSA
AnthropicAI text generationProject content and prompts during generation runsUSA
xAIAI text generationProject content and prompts during generation runsUSA

Notes:

  • AI model providers receive project content and prompts only — not your account profile. Which provider a given generation run uses depends on the pipeline configuration of the project.
  • Transfer safeguards for providers outside Switzerland/EEA are described in the Privacy Policy.
  • Administrative staff accounts are managed in a separate identity pool (AWS Cognito) and contain no subscriber data.